Guest complaint form

Pursuant to Article 10 of the Law on Consumer Protection (Official Gazette 41/14, 110/15 and 14/19), each landlord is obliged to inform the guest of the method of submitting a written complaint. You must also respond to each written complaint in writing no later than 15 days from the day of receipt of the complaint.

You can download an example form for submitting a complaint below and print it out and use it in your business.

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